Support

We are here around the clock.

Support is available 24/7.

Something wrong with an order?

Have your order number to hand if you have one. It is on the order in the app under Orders. If you ordered as a guest, the confirmation email has it. We can still help without it.

Common things we can sort out

• An item missing or wrong in a delivery
• An order taking longer than the estimate
• Cancelling an order that has not been started
• A refund or a charge you do not recognise
• Trouble signing in, or deleting your account

Accounts

You can delete your account yourself from Account → Delete account in the app. You do not need to call or email us to do it.